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IT Support today @OctagonT

IT Support today @OctagonT

No coffee and no meetings today – I am on IT Support duties helping out, Martin, Connor and Alex.

This particular machine was infected by a RansomWare virus – not a huge issue for us to sort out for the client as they; contacted us the moment it happened, they followed our emergency plan and they have an Octagon managed backup with an excellent retention plan.

Today I am simply wiping the computer and rebuilding it.

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First Aid, Harmston and Pokemon Go @OctagonT @firstaidnick

Today the last two members of the Octagon team are going on the first aid course with Nick from Hargreaves First Aid Training, at Lincoln City Football Club.

I gave Jeremy a lift in, but on the way through Harmston he had me pull over so he could go to a Pokemon Go stop – it did give me an opportunity for a “photo of the day”.

First Aid, Harmston and Pokemon Go @OctagonT @firstaidnick

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Server issues on a Saturday @OctagonT

I was packing this morning, early, to go camping when Martin called to report an issue with a client’s email server. We knew there were problems before the client did!

The MX-5 had to go back in the garage.

Server issues on a Saturday @OctagonT

Having our own test email accounts on the client’s server and a remote connection to our own PC on their site has at least meant I have been working from home.

Octagon Technology – technology without tears

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