I waited for the Swisscom tech support to call me back and in the end at about 2pm (after I got nack from a walk) I called them for an update.
Again I got a very polite member of staff who looked up my case on their system, yes it had been escalated to the second line support team, but as of then they had not taken any action on the matter. It was explained to me that they were probably dealing with a higher priority matter. He resubmitted my call so it was again at the top of the call list.
So here I am waiting again – no internet. ICorrect me if I am wrong but I am pretty certain that someone here has made a profit from selling me this service.
Let’s keep a list of days without internet – but paid for.
Saturday evening – paid my money but no internet
Sunday – no high speed internet